Terms & Conditions

1. Introduction

Welcome to ThePokies, an Australian-based online casino. Accessing or using our website at thepokies57.net agrees you to be governed by our Privacy Policy, Terms and Conditions, and all applicable laws and regulations. These terms legally bind you (“the User,” “you,” or “your”) and ThePokies (“we,” “us,” or “our”).

Should you reject these Terms, you cannot utilize our services. We reserve the right to change or alter these Terms at any moment without notice. Continued use of the site following any such modifications implies acceptance of the revised Terms.

2. Eligibility

Using ThePokies site requires that you are at least 18 years of age or meet the legal gambling age in your jurisdiction, whichever is higher. By registering an account, you confirm that you satisfy the minimum age criteria and that internet gambling is legal in your area.

Before utilizing our services, you are solely responsible for ensuring adherence to local legislation.

3. Account Management

To participate in real-money games on ThePokies, you must register an account. During registration, you must provide accurate, current, and complete information. You are entirely responsible for maintaining the privacy of your account information—including your username and password.

We retain the right to suspend or cancel any account engaging in fraudulent conduct or providing inaccurate information.

4. User Obligations

By using ThePokies services, you agree to:

  • Use the platform only for legal purposes.
  • Not impersonate any person or entity or misrepresent your affiliation with them.
  • Avoid using automated scripts or bots to access or alter website functionality.
  • Refrain from behavior that may damage, disable, or overload the site.

5. Responsible Gaming

ThePokies is dedicated to encouraging responsible gambling. We offer tools and resources—including deposit restrictions and self-exclusion options—to help users manage their gaming behavior. If you believe you may have a gambling problem, we recommend seeking professional help from organizations such as Gambling Help Online.

6. RNG and Game Fairness

All our games operate using Random Number Generator (RNG) technology to ensure fairness and unpredictability. ThePokies games are routinely tested and audited by independent third-party organizations to confirm integrity and compliance with industry standards.

7. Bonuses and Promotions

Bonuses and promotional offers are governed by specific terms and conditions. These may include:

  • Eligibility requirements
  • Time constraints
  • Wagering requirements

It is your responsibility to read and understand the terms associated with any offer before opting in. We reserve the right to withhold bonuses or winnings from users who abuse promotional policies or manipulate offers.

8. Deposits and Withdrawals

To deposit funds or withdraw winnings, you must use one of the approved payment methods listed on the site. While we strive to process transactions promptly, times may vary based on payment method and verification requirements.

We reserve the right to conduct identity and age verification checks at our discretion. Failure to provide required documentation may result in delays or denial of withdrawal requests.

9. Anti-Money Laundering (AML) Policy

ThePokies complies with Australia’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) legislation. Suspicious transactions will be reported to relevant authorities. Users must not use the platform for unlawful purposes, including money laundering or funding illicit activities.

10. Intellectual Property

All content on the site—including trademarks, logos, graphics, and software—is the exclusive property of ThePokies or its licensors, protected under Australian and international copyright laws. You may not copy, modify, distribute, or otherwise use any material without express written consent.

11. Third-Party Links

Our website may contain links to third-party websites not operated or controlled by us. We do not endorse or take responsibility for the content, privacy policies, or practices of such websites.

Accessing third-party links is done at your own risk. We recommend reviewing their respective terms and privacy policies before engaging with their content.

12. Account Termination

We reserve the right to suspend or permanently close your account without notice if you:

  • Violate any part of these Terms and Conditions
  • Use the platform for fraudulent or illegal activity
  • Provide false or misleading information
  • Act abusively toward other players or our staff

You may also request to cancel your account at any time by contacting our customer service team.

13. Limitation of Liability

To the fullest extent permitted by law, ThePokies is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use—or inability to use—our services, even if we have been advised of the potential for such damages.

We do not guarantee uninterrupted service or that the website will be free of viruses or harmful components.

14. Indemnification

You agree to indemnify, defend, and hold harmless ThePokies, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses resulting from your use of the platform or violation of these Terms.

15. Jurisdiction and Governing Law

These Terms shall be governed by the laws of the Commonwealth of Australia. Any legal disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in New South Wales, Australia.

16. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and any additional terms posted on the site, constitute the entire agreement between you and ThePokies regarding your use of our services.

18. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact our support team through the contact form at thepokies57.net.